Our compliance to stringent European norms of codes and regulations along with regular comprehensive inspection programmes, ensure safety of our product and passengers travelling in our elevators. Furthermore, all our product components are CE certified and our elevators are at par with EN81-1:1998 safety compliances.

In compliance with EN 81-28, an advanced technology Usha Cloud is here to improve the customer service experience. Through Usha Cloud, we can monitor our elevators across the country in real-time, extracting bits of information like – the position of the elevator, how many meters has the elevator traveled, on which floor is it most used, etc. This data aids our services engineers to diagnose a faulty elevator even before reaching the site.

In case of a mantrap inside the elevator cabin, the system sends SMS/e-mail to the concerned Usha personnel with all the required details, including error code data, building addresses, and landmarks.

The introduction of a new-age mobile interface allows us to service our customers on the go. The primary benefit is a massive reduction in service time as service calls are allocated to our engineers faster. It allows us to maintain the reduced downtime of our elevators at all times.

Our trained personnel are passionate and serve each customer with professionalism and skill. We believe in the concept of the right person with the right skillset for every job description. It guarantees a streamlined execution, minimum installation time, and prompt service. One of the reasons we can receive a minimum of five recommendations from each elevator we produce.